1. How do I authorize Breakaway Audio Enhancer?

To authorize Breakaway, with a computer that has internet access, follow these steps:
On a computer with Internet access, launch the Breakaway application.
Right click on the Breakaway icon on the taskbar and select "About Breakaway".
Left-Click on the "Validate" button and enter the authorization code exactly as shown in the authorization email you received.
The copy and paste technique works best.
Then left-click on "Register" and following the instructions to authorize your Breakaway software.
Click here for step-by-step illustrated instructions

To authorize Breakaway, with a computer that has does not have internet access, follow these steps:
Launch the Breakaway application.
Right click on the Breakaway icon on the taskbar and select "About Breakaway".
Left-Click on the "Validate" button and enter the authorization code exactly as shown in the authorization email you received.
The copy and paste technique works best.
Left-click on "Register". Select "Restart. After Breakaway restarts and determines that there is not internet access, it will offer the option to manually authorize. Press "Next" and follow the instructions.
You will need to transfer an authorization request URL to another computer that has internet access to authorize Breakaway.
Click here for step-by-step illustrated instructions

2. What do I do if I lose my authorization code?

If you entered a password during the webstore purchase process, then you are a registered user and can use your email address and password to access your account at anytime. Your authorization code is located in the order comment field.
If you did not register, then send us a copy of your purchase receipt to This email address is being protected from spambots. You need JavaScript enabled to view it.. If you cannot locate your receipt, then tell us the email address and name used when you made the purchase.

3. What should I do with my media player's volume setting?

For the best sound quality, keep your media player's volume all the way up and adjust the sound level using the Breakaway control. Generally, Breakaway works best with the media player volume all the way up, so it has the full audio signal to work with. Use the Volume slider in the Breakaway window to adjust the output level.

4. What should I do with my system Output Volume setting?

Turn it all the way up. Breakaway uses a high quality dither volume control algorithm, so it's safe to exclusively use the volume control in Breakaway.

5. What should I do with the volume control on my speakers?

With the Breakaway volume control at maximum (0dB), set the volume control on your speakers as loud as the speakers can handle cleanly (without distortion), then leave it there and use Breakaway's control.

6. What about my media player's EQ settings?

The Breakaway plug-in works in conjunction with your media player's EQ. However, since Breakaway adjusts the audio after the EQ processing, you will not hear as much effect from the EQ. Avoid boosting the bass in the player, since it may cause distortion. The bass boost in breakaway uses a special algorithm that boosts the bass without distortion.

7. Can I use Breakaway when burning CDs?

The enhancements done in Breakaway apply only to "played" music, so will not carry over to "burned" music from, for example, iTunes to CD or from encoding to MP3 or AAC. We process the audio as it exits the media player. We do not have access to the audio while burning or encoding for technical reasons.

8. Does Breakaway just make my music louder?

It's not that simple. Just cranking the volume up results in overdriving the bass, clipping the treble and considerable reduction in perceived quality. People know the sound of overdriven speakers, and identify this problem very quickly and immediately turn down the volume. Also, simply turning up the volume increases background noise and hiss, which can reduce intelligibility. Increases in perceived loudness are achieved differently than just turning up the overall gain. Breakaway processing achieves greater loudness, clarity and intelligibility by working with audio elements that the ear can perceive--not by a gross adjustment to the overall volume. Low levels are intelligently raised and loud signals are kept under control, all in real-time.

9. Can I use my license key to authorize more than one of my personal computers?

Yes.  You can use your Breakaway Audio Enhancer key to authorize up to two of your own personal computers (e.g. a laptop and desktop computer).  You can also use the same key authorize your office computer.

10. What components will Breakaway install on my computer?

Breakaway will install the following components:
Breakaway Pipeline - an audio driver which will receive all audio played from your computer and pass it to Breakaway.
Breakaway Deskband - an explorer toolbar (turned off by default)
Breakaway.exe - the actual executable software.
All the components above uninstall cleanly through the uninstaller..

11. License Agreement?

This software product is the property of ClaessonEdwards LLC. Any reverse engineering is prohibited. Derivative works are prohibited. Copyright ClaessonEdwards LLC 2016, all rights reserved.  This software product is Shareware.  Feel free to copy the unlicensed trial version and pass it around, but if you use the software for more than 30 days then you must purchase a license.  Breakaway licenses and authorization codes are NOT transferable nor may they be sold by anyone other than Claesson Edwards Audio or one of our authorized dealers.  NO WARRANTY. In no event shall ClaessonEdwards LLC or its suppliers be liable for any damages whatsoever (including, without limitation, incidental, direct, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use or inability to use this ClaessonEdwards product, even if ClaessonEdwards LLC has been advised of the possibility of such damages.

12. Refund Policy?

All of the Breakaway products run in trial mode when first installed.  All of the features are fully enabled so that you can fully evaluate the Breakaway products prior to purchase. There are no refunds or recalls for any reason for any Breakaway product, so be sure to verify that it is performing to your complete satisfaction before making the purchase.